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Responsible Gaming

Lizaro Casino supports a balanced approach to gambling. Gambling should be an entertaining leisure activity, not a way to make money or solve financial problems. Take time to understand your choices, set limits that suit your circumstances and seek support if gambling becomes difficult to control.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and the outcome of each game is determined by chance or by the rules of the relevant game. Previous results do not predict future results. A win does not make another win more likely, and a loss does not mean that a win is due.

In this review

Only gamble with money you can afford to lose after essential expenses have been paid. Gambling funds should never come from money needed for rent, mortgage payments, household bills, food, education, medical costs or other important commitments. Do not use borrowed money, credit intended for essential expenses or money set aside for someone else to fund gambling.

Before you begin, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment rather than an investment. When your limit has been reached, stop playing, regardless of whether you are winning or losing. Avoid increasing your spend simply because a session has not gone as planned.

  • Set a clear spending limit before starting a session.
  • Set a time limit and take regular breaks away from the screen.
  • Keep gambling separate from essential household or personal finances.
  • Never chase losses by increasing stakes or extending a session.
  • Do not gamble when you are upset, tired, stressed or under the influence of alcohol or other substances.
  • Remember that gambling is optional and stopping is always a valid choice.

Tools and personal limits

Responsible gambling tools can help you stay within the boundaries you have chosen. Depending on the account and service options available, these tools may include deposit limits, wagering limits, session reminders, reality checks, temporary breaks or self-exclusion. The availability, operation and effect of a tool may vary, so read the relevant instructions carefully before using it.

Set limits before you play

A limit works best when it is decided in advance and based on your real budget. Consider setting a daily, weekly or monthly amount that you will not exceed. You may also choose a maximum session length or a reminder that prompts you to review how long you have been playing. A limit should be low enough to remain affordable even during a difficult month.

Do not treat an account limit as a target or an amount you must spend. If you notice that you regularly reach your limit, keep increasing it, or feel uncomfortable when you cannot gamble, pause and consider taking a longer break. A limit is intended to support control, not to encourage additional play.

Take a break or self-exclude

A temporary break can be useful when you want time away from gambling without making a permanent decision. Self-exclusion is a stronger restriction that prevents or limits access to an account for a chosen period or in accordance with the applicable process. Once a break or self-exclusion request is made, read the conditions carefully and do not attempt to bypass the restriction by opening another account or using another person's account.

If you ask for a break, self-exclusion or another account restriction, provide clear information and follow any identity or verification steps that may be required. Restrictions may apply in a particular service or account environment and may not automatically cover other gambling providers. For broader protection, consider contacting an appropriate Australian gambling support service about available self-exclusion options.

Control access to your account

Keep your login details private and use a secure password that is not shared with anyone else. Enable available security features and log out when using a shared device. Account access should not be transferred to another person. If you think someone else has accessed your account, change your password promptly and contact the relevant support team through the official channels shown on the website.

Recognising possible gambling harm

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It may develop gradually, and a person may not recognise the change immediately. You do not need to wait for a serious problem before taking a break or asking for help. Early support can make it easier to regain control.

Possible warning signs

  • Spending more time or money gambling than you originally intended.
  • Chasing losses or gambling to recover money that has already been lost.
  • Feeling restless, irritable or anxious when you cannot gamble.
  • Hiding gambling activity, losses or account statements from family or friends.
  • Borrowing money, selling belongings or missing payments because of gambling.
  • Using gambling to escape stress, sadness, loneliness or other difficult feelings.
  • Neglecting work, study, relationships, sleep or other regular activities.
  • Trying to stop or cut back but finding that you cannot do so.
  • Gambling with money intended for bills, savings or other important needs.
  • Feeling guilt, shame or distress after gambling, then returning to play.

If any of these signs feel familiar, stop gambling and review your account settings. Consider using a break or self-exclusion option, removing saved payment methods where possible and telling a trusted person what is happening. A qualified counsellor or gambling support service can help you make a practical plan without judgement.

Support is also available for family members, friends and other people affected by someone else's gambling. You can encourage a conversation, protect shared finances and seek advice for yourself. You do not have to manage the situation alone, and you cannot control another person's gambling by taking responsibility for their debts or covering up their losses.

Getting help in Australia

Australian players can seek confidential information and support from an appropriate gambling help service in their state or territory. Official Australian government resources and recognised gambling counselling organisations can provide guidance about financial concerns, family impacts, counselling, self-exclusion and steps to reduce or stop gambling. Search for a current service through an official Australian government website or another trusted support organisation.

When contacting a support service, explain honestly how often you gamble, how much you spend, whether you are chasing losses and how gambling is affecting your life. You can ask about telephone, online or face-to-face options, depending on what is available in your area. Support is not only for people who have lost large amounts of money; advice is appropriate whenever gambling no longer feels fully under control.

If gambling is connected with immediate danger, serious distress, threats, financial abuse or thoughts of self-harm, seek urgent assistance through the appropriate emergency or crisis service in Australia. If you are in immediate danger, contact emergency services. Your safety and the safety of other people should come before any account, payment or gambling matter.

Our role

Lizaro Casino provides information and account features intended to support responsible gambling, where those features are available. We may apply account checks, restrictions or other safeguards in line with applicable requirements and our operating procedures. We may also ask questions about account activity or request information where necessary to protect players and support the safe operation of the service.

This page is general information and is not financial, legal or medical advice. Gambling outcomes cannot be guaranteed, and no responsible gambling tool removes all risk. Review the applicable website terms and account information, use the controls available to you and seek independent help whenever you are concerned about your gambling.